Rassini Whistleblower hotline by EthicsGlobal

Classify your report

Anti-Corruption Customer Quality and Satisfaction Communication Conflict of Interest Confidential and / or privileged information Business Practices Employee relationships Relationship with Suppliers Transparency

Employee relationships

Recruiting
Failure to comply with non-discrimination principles when screening and recruiting. Persecution and discrimination.
Any kind of discrimination, labor, sexual, and psychological persecution and harassment. Right of freedom of association.
Failure to respect the freedom of association pursuant to the laws applicable in each business unit. No forced labor.
Threat and/or violence suffered by any interested parties to coerce them to work. No child labor.
Hiring personnel below the minimum legal age pursuant to the laws applicable in each business unit. Health and Safety.
When an associate is exposed to hazards due to breaches of industrial safety and asset security standards.

Customer Quality and Satisfaction

Truthful information
Any omissions or failures in providing our customers with truthful information about the performance of our products and services. Complaints and demands
Any omission or failure when truthfully reporting facts relating to our customers. Truthful reporting of facts
Any omission or failure when truthfully reporting facts relating to our customers.

Business Practices

Contractual obligations.
Failure to comply with contractual obligations whether in terms of time, quality, quantity, or price, without the other party’s consent. Complete confidentiality of customers and suppliers.
Disclosing confidential information about our clients and/or suppliers. Keeping everyday dealings with customers and/or suppliers on a professional level.
Mixing professional matters with personal ones.

Anti-Corruption

Malfeasance
Misappropriation or other diversion of property. Illicit enrichment
An increase in assets over and above the lawful income that cannot be reasonably explained. Bribery
A promise, an offer, a concession, a request, and/or the acceptance of an undue advantage for its own or someone else’s benefit.

Relationship with Suppliers

Accepting meals and invitations from suppliers.
A conflict occurs when there is no clear business explanation for attending a meal, and all meals must be attended by at least two Rassini’s associates. Accepting gifts and/or donations from suppliers or customers.
A conflict occurs when an associate personally accepts gifts and/or donations from suppliers or customers without prior authorization. Favors
Requesting or accepting favors, discounts, facilities, or special conditions from Rassini’s current and/or potential suppliers. No solicitation.
A breach occurs when an associate solicits or provides favors and/or services from or to a client or supplier in an employee and/or professional capacity.

Confidential and / or privileged information

Duplicating or manipulating confidential and/or privileged information.
Sharing, duplicating, manipulating or distributing to third parties confidential and/or privileged information for its own benefit, the benefit of a competitor or any third party. Publish any information and/or documentation pertaining to the company without authorization.
A breach occurs when any information and/or documentation pertaining to the company is shared in mass media and/or social networks, outside permitted channels.

Communication

Address communications to the personnel without the prior authorization of the communication area.
Address communications to the personnel without consulting with the Corporate Communication Area and/or the area responsible for communications of the relevant business unit. Use Rassini’s internal and external communication means and channels.
A conflict occurs when communication channels are used for personal purposes or other than for business activities. Attempting to impersonate a representative or spokesman of Rassini.
A conflict occurs when attempting to pose as a representative without the pertinent authorization. Using inappropriate oral and/or written language.
A breach occurs when an associate uses rude and/or offensive vocabulary. Violation of corporate identity.
Using the company’s logotypes and trademarks without strict adherence to the corporate identity manual guidelines.

Transparency

Concealment
The continuous concealment of assets knowing that they are the product of any of the above-mentioned offenses.

Conflict of Interest

Abuse of Functions
Promise, offer, concession, request or acceptance of an undue advantage by a person who abuse his influence or position.

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Severidad

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